Straight answers.

The Neo One is a curved slider with a physical keypad and a built-in AI agent called Mr. Smith, made by NeoPhone. It runs Neo OS 1, built on Android 14 (AOSP).

The Neo One costs $249 in the US and €269 in the EU. There is one configuration, in Graphite.

Pre-orders open 24 September 2026 and the phone goes on sale 14 October 2026 in 9 countries.

Mr. Smith is the AI agent built into the Neo One. You talk to him and he makes calls, sends texts, finds places, answers questions and summarises messages.

Not for the first 2 years: Mr. Smith is included with the phone. After that he costs $4 a month, and the phone works without him.

No. Mr. Smith listens only when you slide the phone open, or hold the green key. With the slider closed and no key held, the microphone is off for him.

No. Voice recordings are stored for 0 days: each one is deleted when the request is done. calls, texts, timers, notes and summaries of your own messages never leave the phone.

Up to 21 days on standby and 9 hours of talking with Mr. Smith, from a 2,000 mAh battery. A full charge takes 75 minutes.

Only from a short curated list. Neo OS ships with calls, texts, camera, maps, music, notes and a short list of vetted apps; there is no open app store.

No. It is rated IP54, which means protection against dust and splashing water, not submersion.

It works on most 4G networks. It supports 4G LTE, dual nano-SIM + eSIM; check your carrier's LTE bands before you buy.

5 years of software updates from the on-sale date, 14 October 2026.

NeoPhone, a phone company founded in 2025 and based in Lisbon, Portugal, with studios in Lisbon and Shenzhen.